Friday, September 25, 2009

Podcasts, Part 2: Experiential Podcast Round-Up

In my previous post, I waxed on-and-on about the therapeutic/inspirational benefits of podcasts.

This time, let me justify this enthusiasm with a collection of my favorite Experience Management and Design-related podcasts:

BusinessWeek: Customer Service Champs
A very interesting series of interviews with a number of leading practitioners.

Customer Management IQ - IQPC
Though this focused primarily on contact center practices, this also features insightful interviews & speakers. (Be sure to check out the July 2009 talk with Colin Shaw.)

Dwell Videos
Ranging from one to seven minutes in length, these are beautifully produced glimpses about home design.

Design Observer
Two categories here -- the current run and past archives of interviews/discussions with a broad range of designers leading designers.

> Design Matters with Debbie Millman: (Current: 2009-10)

> Design Matters with Debbie Millman (Archive: 2005-09)

Free: The Future of a Radical Price Podcast
Free audio book version of Chris Anderson's (Wired magazine and The Long Tail fame) newest book. In this gratis offering, he puts his money where his month is.

Motley Fool Conversations
A quality series of discussions with interesting people. (Check out the Sept. 23rd episode with Costco co-founder Jim Sinegal.)

Predictably Irrational - Video Podcast
A simple but effective series on behavioral economics.

Studio 360 with Kurt Andersen
A brilliant weekly radio program from WNYC and PRI covering the arts, culture, and the world of design. There's always something insightful to be discovered by listening.

Target Women
Sarah Haskins of Current TV does an absolutely smash-up job of skewering advertising/marketing trends.

CONCEPTS: The Daily Motor
While I'm not a huge motorhead, I love seeing new auto designs and innovations.

Do You Have Recommendations?

Share them in the Comments area below.

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