Earlier this year, Wired Magazine had a cover story on Comcast CEO Brian Roberts:
The Dark Lord of Broadband Tries to Fix Comcast's Image
Wired | Link
"Roberts hadn't anticipated the backlash. Subscribers accepted that cable TV was just entertainment, but the Internet felt more essential, like water or electricity, and consumers were starting to think of broadband as a constitutional right. Back in the days of basic cable, consumer complaints were always local and easily contained. But the Internet, as it turned out, was different. This was becoming a nationwide battle over who the pipes belonged to. Comcast had invested billions to build its network. Now its heaviest users were demanding that Roberts effectively hand over control to them."
Check it out.
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